Refund & Return Policy
Last Updated: November 11, 2025
Your satisfaction matters to us. If you're not satisfied in any way, please let us know — we're here to help and will do our best to put things right.
All products in our range are carefully selected and tested to meet our quality standards. We want you to feel confident in your purchase and genuinely pleased with your experience.
Risk-Free Purchase
BioPulse 30-Day Money-Back Guarantee
Try your BioPulse Ionic Detox Foot Spa for 30 days. If you are not satisfied for any reason, you may return your unit for a full refund.
Full Refund
Every dollar back, guaranteed
No Restocking Fees
Zero hidden charges on returns
30-Day Window
Plenty of time to decide
How It Works
Use your BioPulse for up to 30 days
Contact us to initiate a return
Return the unit in original, undamaged condition with all components
Return Conditions
Products must be purchased directly from BioPulse USA
Returns must be requested within 30 days of order date
Products must be unused or minimally used (BioPulse must be undamaged and complete)
We cannot accept returns on excessively used or damaged products
Shipping and handling charges are non-refundable
Return shipping is the responsibility of the customer unless the item is faulty
How to Return Your Product
Please include:
- A copy of your receipt or
- Your order number, name, email address, and phone number
- A brief reason for your return
Return Address
Nahaia Organics LLC
C/- Core Logistic Services Ltd
1147 E Exchange Street
Boise, ID 83716
United States
Returns Authorisation & Support
Before returning your product, please contact us:
Our team can assist you directly or arrange a phone appointment if needed.
Refunds & Exchanges
- Refunds are issued to the original payment method after the returned product has been received and inspected
- Exchanges may be offered where applicable
- Processing times may vary depending on your payment provider
Important Notes
- Products must be returned in acceptable condition to qualify for a refund
- We reserve the right to decline returns that do not meet the above conditions
Wellness Disclaimer
BioPulse products are intended for general wellness and self-care purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences may vary.